Don’t panic, and there is no need to watch any videos more than once (unless you want to). There are three possible explanations: First, the green check will appear once you load the next video or refresh the page. Second, our system is setup to record a completion once the entire video is done playing. For example: If you’re watching a 40 minute video, please ensure that you’re not starting the next video at 39 minutes and 40 seconds. If the video doesn’t play all the way to the end (so there is no time left) then it won’t record as completed. Third, it is likely that the video was recorded as completed in our records so keep moving forward with watching more videos and once you complete 12 hours worth you’ll receive an email with a link to your certificate about 10 minutes after completing your last video.