Course/School Questions

Yes, we are and you can find our school name listed on the Massachusetts Board of Professional Licensures’ website.
No, each 2-hour module is split up into three 40-minute segments. Each segment must be viewed in its entirety for you to receive credit.
The course is 12 hours long and registration takes approximately 2 minutes.
Yes, but you can’t cheat. Seriously, our system remembers where you left off so when you go back to your video, if you haven’t already finished it you can only fast forward to the furthest point that you’ve already seen. You can do this by clicking (sometimes you have to double click) on the timeline in the video player at the point where you left off. If that doesn’t seem to work that means you’re probably trying to fast forward beyond where you were so try fast forwarding to a point just before where you left off. If you still have trouble click “contact us” at the bottom of this page.
Once you complete the last 40-minute segment of the entire 12-hour course, you will receive an email within 10 minutes with your certificate of completion. Occasionally the email containing the certificate is filtered to your spam folder so be sure to check there if it doesn’t show up in your inbox.
We take the same steps of the major online retailers to ensure the security of your credit card information. You’ll notice when you’re on our registration page that the URL is https and not just http. The “s” at the end stands for secure and for a further explanation google “what is the difference between http and https?”
Please send an email to [email protected]. We will respond to you as soon as we can.
If you have completed credits elsewhere, our fee covers up to 12 hours to be used towards your current renewal period. You cannot apply credits towards your upcoming/next renewal period. In other words, they cannot be “carried forward”. Even though we offer more than 12 hours worth of credits we do not issue credits for any additional courses you watch. Feel free to watch them anyway as they are educational.
Massachusetts agents and brokers are eligible to complete their 12 hours of continuing education online at any time. You don’t need to wait till the week before your license expires to get started.
Every two years agents need to complete 12 hours of certified courses. Once those courses have been completed a certificate will be emailed to you that can print and send in to the state.

Tech/Website Questions

In the top right corner of every page, click the green “login” button. If the button says “log out” then click the “course library” button at the top of the page to the left of the login/out button.
No problem. Click the login button in the top right corner of the page. The login box that pops up will have a link “Forgot/Lost your Password?”. Click that link and the site will guide you through the next steps.
No, each 2-hour module is split up into three 40-minute segments. Each segment must be viewed in its entirety for you to receive credit. Our video player remembers where you left off so if/when you logout and log back in the video will start playing where you last left off.
Yes, but our player is “cheat-proof”. Seriously, our system remembers where you left off (down to the second) so when you go back to start the video, if you haven’t already finished it you can only fast forward to the furthest point that you’ve already seen. You can do this by clicking (sometimes you have to double click) on the timeline in the video player at the point where you left off. If that doesn’t seem to work that means you’re probably trying to fast forward beyond where you were so try fast forwarding to a point just before where you left off. If you still have trouble click “contact us” at the bottom of this page.
Yes, and even your iphone or ipod too. Just make sure you have a good internet connection (weak 3/4g connections aren’t ideal).
Once you finish the last segment of the entire 12-hour course, you will receive an email within 10 minutes with a link to your certificate. You can also find the link to your certificate above the video player. Occasionally the email containing the certificate is filtered to your spam folder so be sure to check there if it doesn’t show up in your inbox.
Don’t panic, and there is no need to watch any videos more than once (unless you want to). There are three possible explanations: First, the green check will appear once you load the next video or refresh the page. Second, our system is setup to record a completion once the entire video is done playing. For example: If you’re watching a 40 minute video, please ensure that you’re not starting the next video at 39 minutes and 40 seconds. If the video doesn’t play all the way to the end (so there is no time left) then it won’t record as completed. Third, it is likely that the video was recorded as completed in our records so keep moving forward with watching more videos and once you complete 12 hours worth you’ll receive an email with a link to your certificate about 10 minutes after completing your last video.
Don’t worry, it probably just means you lost your internet connection for a moment and therefore the video feed stopped coming to your computer. Simply refresh the page and you can fast forward to where you left off. If you’re using a pc, the best way to refresh the page is by clicking control f5, that does a full refresh on your browser. To fast forward, click (sometimes you might have to double click) on the timeline around the area where you left off. Keep in mind, the program does not allow you to fast forward beyond the part you’ve already seen (“cheat-proof”) so if it doesn’t seem to be working try fast forwarding to a spot that is few minutes before where you left off.
We take the same steps of the major online retailers to ensure the security of your credit card information. You will also notice on our registration page that the URL is “https”, not “http”. The “s” stands for secure and you can confirm this or learn more about the difference by googling “what is the difference between http and https”.
If you can view the video located at the top of our homepage you will be able to view all of the videos.
Just refresh the page (if you’re on a PC, push control f5 (the f5 key at the top of your keyboard) and start the video again. Our system will remember where you left off but in the case that it doesn’t pick up where you left off, you can fast forward to where you were.
Send an email to [email protected]. We will respond to you as soon as we can.
Don’t worry, just send us a note to [email protected] with the appropriate information to correct the certificate and we’ll take care of it for you right away.


Boston Skyline
Real Estate School Continuing Education
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